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The Community Hub, Carbrooke Various Policies
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Website Privacy Policy
Last updated: November 27th, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Community Hub Carbrooke, 13 Buckingham Close Carbrooke, Norfolk, IP25 6WL, United Kingdom.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United Kingdom
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to The Community Hub Carbrooke, accessible from http://www.carbrookehub.co.uk/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies by PrivacyPolicies Generator.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: thecommunityhub2021@gmail.com
Bookings Policy – Standard Terms & Conditions Of Hire
Last updated: November 27th, 2024
Please retain these Standard Terms and Conditions of Hire.
This Agreement constituting the Room Hire Booking Form and these Terms and Conditions is made between the Hirer and the Venue. The parties agree that the hiring will be carried out in accordance with this Agreement.
- Definitions and Interpretation
1.1 The Venue – means The Community Hub Carbrooke, 13 Buckingham Close, Norwich Road, Carbrooke, IP25 6WL on behalf of the Carbrooke Parish Council
1.2. The Hirer – means the person or organisation as set out on the Room Hire Booking Form.
1.3. The Premises – means the Main Hall/ Office/ Kitchen/ Grounds at The Community Hub Carbrooke,13 Buckingham Close, Norwich Road, Carbrooke, IP25 6WL as set out in the Room Hire Booking Form.
1.4. The Building – means The Community Hub Carbrooke,13 Buckingham Close, Norwich Road, Carbrooke, IP25 6WL and any land or facilities adjoining.
1.5. The Period of Hire – means the period set out on the Room Hire Booking Form and includes the time taken for setting up and clearing the Venue.
1.6. Function – The event and services in respect of which the Hirer has made a Booking with The Community Hub Carbrooke.
- Maximum capacity
2.1. The Hirer will not exceed the maximum capacity of 100 persons for the Premises.
2.2. The Hirer shall ensure that no person under 16 years of age is permitted to enter the kitchen.
- Use of Premises
3.1. The Hirer shall not use the Premises for any purpose other than that described on the Room Hire Booking Form and shall not sub-hire or use or allow the Premises to be used for:
- Any political rallies or demonstrations.
- For purposes which are illegal i.e. be they forbidden by law or unauthorised by official or accepted rules.
- For functions attended by people whose presence may cause civil unrest or division within the community.
- To an organisation or individual which has been banned by law.
- Or to do anything or bring onto the Premises anything which may endanger the same or render invalid any insurance policies in respect thereof.
3.2. The Venue reserves the right to exclude or eject from the Premises any person, and to cancel any booking where it considers:
- That such events may be contrary to the interest of the general public or contrary to any law or act of Parliament. Any bookings will also be subject to consideration from the police to ensure the safety of the community is assessed against the request for a venue booking.
- The users of the premises may do something that may cause or pose a risk of loss, damage or significant expense to the Venue or harm the reputation of the Venue.
- The Hirer shall ensure that no equipment, goods, or other materials are left on the Premises overnight.
- Licences
4.1. The Hirer shall be responsible for obtaining any licences and for completing any returns that may be required by the Performing Rights Society, Phonographic Performance Limited, The Copyright Licensing Agency Limited, Motion Picture Licencing Company and all other similar bodies in connection with the hiring and the Hirer shall indemnify the Venue against the consequences of the Hirer’s failure to do so.
4.2. Where the use of the Venue Premises Licence is permitted by the Venue, the Hirer shall ensure compliance with the conditions of the Premises Licence (Schedule 1).
4.3. The Hirer shall not apply for a Temporary Event Notice without the written permission of the Venue.
4.4. The Hirer shall ensure that they have all permits, consents, licenses, permissions, certificates, authorisations, and approvals whether of a public or private nature which shall be required by any authority or person in respect of the event. This includes where required a licence issued by the Performing Rights Society and any copyright permission.
- Health and Safety Compliance
5.1. The Hirer shall comply with all requests of the Venue’s Safety Adviser and must supply any documents requested promptly.
5.2. The Hirer shall be responsible for the health and safety aspects of the use of the Premises during the Period of Hire. The Hirer must carry out a risk assessment for each event.
5.3. The Hirer shall ensure they are familiar with the:
- fire alarm points
- fire evacuation procedures, routes, refuge point and assembly point c. location of first aid kit and location of the accident reporting book
5.4. The Hirer shall
- ensure clear and unobstructed access and egress is maintained to all emergency exits in the Premises.
- ensure fire doors in the Premises are not propped or left open at any time.
- familiarise visitors with the position of fire alarm points, fire evacuation routes, fire refuge points and the fire assembly point.
- appoint fire wardens who are trained in emergency procedures.
5.5. The Hirer is advised to carry out a practice evacuation of the Premises to highlight any points for concern.
- Electrical Appliance Safety
6.1. The Hirer shall ensure that any electrical appliances intended to be used by the by the Hirer at the Premises shall be PAT tested, and details submitted to the Venue 14 days prior to the function.
- Alterations
7.1. The Hirer must not make any alterations to the Premises or any other part of the Premises without the Venue’s prior written consent. The Hirer agrees:
- not to cause or permit to be caused any damage to the Venue, including any furnishings, equipment or fixtures at the Venue.
- not to fix any bolts, nails, tacks, screws, adhesives, tape or other such fixing devices to the walls or fabric of the Venue
- not to alter, move or interfere with any lighting, heating, power, cabling or other electrical fittings or appliances at the Venue, or install or use additional heating, power, cabling or other electronic fittings or appliances without the prior written consent of the Venue.
- Food and Drink
8.1. Where food or drink is to be supplied to the public the Hirer or caterer must hold a Basic Food Hygiene Certificate. A copy of the certificate must be supplied to the Venue at least 14 days before the first date of the Period of Hire.
8.2. The Hirer shall if preparing, serving, or selling food observe all relevant food and hygiene legislation and regulations.
8.3. If the Hirer wishes to use caterers on the Premises during the Period of Hire, the Hirer must ensure that the caterers comply with all health and hygiene legislations and regulations.
- General regulations
9.1. The Hirer must ensure that no goods which are illegal, counterfeit, dangerous or deemed to be of an offensive or inappropriate nature (as determined at absolute discretion of the Venue) are displayed or offered for sale on the Premises.
9.2. Any items deemed to be of an offensive or inappropriate nature by the Venue shall be removed from display or sale immediately on the request of the Venue.
9.3. Smoking and/or vaping is not permitted in the building. The Hirer shall ensure there is no smoking and/or vaping at the Premises.
9.4. Not to bring or permit to be brought any animal onto the Venue without the prior written consent of the Venue, except for assistance dogs within the meaning of the Equality Act 2010.
9.5. To ensure that all guests leave the Venue by the end of the Period of Hire.
9.6. To leave the Venue in a clean and tidy condition and to remove the Hire’s decorations, displays and any other equipment from the Premises at the end of the Period of Hire
9.7. Car parking facilities are available to the Hirer during the Period of Hire only and cars may not be left at the Venue overnight unless agreed in writing by the Venue.
9.8. To obtain written permission for any indoor sporting activities or ball games.
- Nuisance
10.1. The Hirer must not do or allow anyone attending their hiring to do anything on the Premises which is or may become a nuisance to the Venue or other hirers or to the occupiers of neighbouring premises.
10.2. The Hirer shall be responsible for requiring any person causing such a nuisance to leave the Premises and the Building.
- Children
11.1. The Hirer shall ensure that where an event involves activities aimed predominantly at children, and/or the activity is positively supported by the school for the attendance of children, they have appropriate child protection policies and procedures in place.
- Confirmation, Cancellation, Payments and Amount Due
12.1. The Hirer shall confirm a Booking by completing and returning the room hire booking form together with the full payment as set out in clause 12.2.
12.2. The Hirer shall pay for the hire of the Venue and the damage deposit when booking has been confirmed. Payments shall be made on the following basis:
- The Hirer shall make full payment including the damage deposit when booking the venue.
- The damage deposit will be returned to the Hirer at the Venue’s absolute discretion within 5 working days of the Function, minus any charges for actual damages done to the venue by the Hirer or his/her associates. Should a damage deposit not be requested in advance i.e. for regular users, the Venue reserves the right to make a charge in arrears.
- The booking will be confirmed on acceptance of the booking form by the Venue and upon confirmation of the Venue having received in cleared funds as set out in clause 12.2.
- A Contract is only made between The Community Hub Carbrooke and the Hirer after The Community Hub Carbrooke has received the room hire booking form and full payment is cleared funds and no Booking shall be binding on The Community Hub Carbrooke until the requirements of this clause have been met.
- The Venue reserves the right to cancel any booking for any reason. Where a booking is cancelled by the Venue, the Venue shall incur no liability to the Hirer whatsoever.
- The Venue have an absolute right to terminate the agreement without notice in the event of any form of noncompliance.
- Where the booking is cancelled by the Hirer more than 28 days prior to the date of the Function, then an administration fee of £10.00 will be retained.
- The Hirer is responsible for paying Parish Council insurance premium in the event of any act or omission of theirs causing damage.
- End of Hire
13.1. The Hirer shall ensure that the Premises are vacated at the end of the Period of Hire.
13.2. The Hirer shall ensure the Premises and surrounding area in a clean and tidy condition and all equipment, goods and other materials including rubbish are removed from the building at the end of the Period of Hire.
13.3. Where the hire includes use of the kitchen the Hirer shall ensure all crockery, utensil, the cooker, and fridge are left in a clean and empty condition. A charge of £50 shall be payable by the Hirer where the kitchen including any crockery, utensil, the cooker, and fridge have not been left in a clean condition.
13.4. Additional charges may apply where the Hirer fails to comply with clause 17.1.
- Insurance
14.1. During the period of the hire, the Hirer shall be responsible for all damages, losses, claims and costs arising out of their use of the Premises and shall indemnify the Venue from and against any expense liability loss claim or proceedings including claims for personal injury to or the death of any person whatsoever arising out of the course of or caused as a result of the hire except where due to the negligence of the Venue or their respective servants or agents.
14.2. The Hirer will comply with the Parish Council insurance for the building, a copy of the insurance policy is available on request.
14.3. In cases of commercial hire, The Hirer shall maintain Public Liability Insurance in the sum of not less than £5,000,000, in place for the use the Premises during the Period of the Hire. A copy of the Hirer’s Public Liability Insurance Certificate shall be provided to the Venue not less than 14 days before the first date of the Period of Hire.
14.4. If The Hirer of a non-commercial event engages the services of a person(s) who operate on a commercial basis, then The Hirer must ensure the provider has their own public liability cover as stated in clause 14.3.
- Data Protection
15.1. Personal data supplied on the Room Hire Booking Form will be held and will be used in accordance with the Data Protection Act 1998 for statistical analysis, management, planning and in the provision of services by the Venue and its partners.
15.2. Each party shall, at its own expense, ensure that it complies with and assists the other party to comply with the requirements of all legislation and regulatory requirements in force from time to time in the UK relating to the use of personal data and the privacy of electronic communications, including (i) the Data Protection Act 2018 and any successor.
UK legislation, (ii) the retained EU law version of General Data Protection Regulation
((EU) 2016/679) (UK GDPR), and (iii) the Privacy and Electronic Communications
Regulations 2003 (SI 2003/2426) [and the guidance and codes of practice issued by the Information Commissioner or other relevant regulatory authority and applicable to a party].
- Care of Premises and Equipment
16.1. The Hirer shall ensure no damage is caused or permitted to be caused to the Premises or any equipment or fittings during the Period of Hire.
16.2. The Hirer shall be responsible for any damage caused or permitted to be caused to the Premises or any equipment or fittings during the Period of Hire.
- Loss or damage
17.1. The Venue shall not be liable for any death injury loss or damage however so caused to the Hirer, persons using the Premises and/or to their property except for death or personal injury or damage to property caused by negligence on the part of the Venue or its employees or agents; or any matter in respect of which it would be unlawful for the Venue to exclude or restrict liability.
- Advertising
18.1. No advertising shall be displayed at the building without the written permission of the Venue.
18.2. Any artwork or other advertising for the event must be approved by the Venue.
18.3 A charge of £50 shall apply where the Hirer fails to comply with clauses 18.1 and 18.2.
- General Terms
19.1. The Venue may from time to time amend or add to the Terms and Conditions of Hire in writing.
19.2. The Hirer shall ensure that their event/hire complies with all relevant legislation and regulations.
19.3. The Hirer shall engage with the Venue’s Safety Advisory Manager when requested.
19.4. If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
19.5. No term of this agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a person who is not a party to this agreement, but this does not affect any right or remedy of a third party which exists or is available apart from under that Act.
19.6. This Agreement will be governed by and interpreted in accordance with the laws of England and the English courts shall have exclusive jurisdiction in this respect.